The basic responsibility of a courier business involves transporting goods and documents from point A to point B, but that is the easy part. A successful courier business opportunity depends on a lot more. Many entering this business take baby steps at first, acting as subcontractors for established carriers before heading out on their own.
What will it take to make your courier service business a success? What are the things you can do to be on top of the courier world?
Here are some of the things that make your courier business successful:
Proper promotion your business
Simply starting your business is not enough. You need to tell people about your business. Let them know just what your courier service can do for them. Make a web site or blog. Write a press release and send it to your local newspaper. Pass out business cards and notepads with your company name and phone number. Talk to bankers, lawyers, architect, medical professionals, shop owners and anyone else who could use your service. Get the word out!
Take on a team of staff
If you want to make a success of your courier company, you need to take on a team of staff and train them up before you launch your new venture. Otherwise, the chances are that you will struggle to make a success of your venture. You might think that you can manage everything yourself, but the truth is that soon enough things will get too hectic to deal with by yourself. So it makes sense to train up some team members beforehand, so that when you need them, you’ve got them.
There you have it, everything that you need to know to start your own courier business and make a success of it.
Providing exceptional service
If you give customers great service, you will prosper and soon have all the customers you can handle. For instance, if you promise two hour service, aim for 90 minutes. Your customers will love it and recommend you to others.
Getting insurance for the business
Courier business owners should always consider the appropriate type of insurance to protect your business in case of an accident. In the courier business you will need insurance for your vehicle, cargo insurance and possibly liability insurance as well. Having an insurance policy is also essential for building trust with customers. Many businesses and individuals will avoid working with a courier service that is not properly insured. Contact a local commercial insurance broker to find out how much it will cost to insure your business. This cost may vary based on location, types of deliveries you make, and the perceived risk.
Having the right tools
Having the right equipment will keep your courier service business running smoothly. Have a reliable vehicle, use a cell phone for contacting customers and keep accurate records on your computer. Have moving blankets with you in case you’re transporting fragile items. Own a hand truck that can help you haul heavy loads. Keep a detailed day planner to help you stay on top of all your jobs. Use a GPS unit so you can get to pickup and drop-off sites on time.