In today’s day and age, especially in the insurance industry it is very important to build a trusting, reliable relationship between insurance agents and their clients. With all the competitive companies, different distribution channels and agencies out there it is a priority that the client feels comfortable knowing that their agent is putting the clients’ interest firs, providing the best service, coverage and price for their needs. Here are something we do at the Boca insurance Agency to make our clients feel comfortable to do business with us.
1) Be Ourselves
It is almost a certainty that everyone has had an unpleasant or bad experience with a salesperson. We try to always be ourselves, we aren’t fake and we don’t try to manipulate people into doing things that aren’t good for them or their situation. We always try to live up to our mission of treating clients like family by providing outstanding service at the best price every time!
2) Be Consistent
Trust is dependent on showing the clients that our behavior is consistent and persistent over a period of time. We do what we say we are going to do and we try to get to know our clients and what makes them tick. People are drawn to those who show interest in them this is a crucial element in building a relationship.
3) Be Truthful and keep an open mind
Trust develops when clients know and feel that we are trying to help them. We are never be afraid to point out that a particular product or insurance company might not be the right fit for their particular needs.
4) We Value the relationship
We have a conversation and don’t give a sales pitch. we are willing to take a stand even when it’s unpopular and give clients the ability to make a decision based upon their knowledge and what is right for them individually. We never promise what we can’t deliver. Of Course gaining trust is only part of the equation we must also have products that clients want and need and we need to have the ability to show added value while also solving clients problems. Our Agents here at Boca insurance Agency have the ability and knowledge to serve our clients for a lifetime. As a local, independent agency, Boca insurance agency represents many insurance companies and can offer you a wider variety of insurance options. We have maintained long-standing relationships with customers who have been with us for more than 50 years, earning their trust with the care we provide in times of need. The Boca insurance agency has been helping business clients and personal clients determine policies that fit their needs. As a client, you’ll have more choices of policies that are economical and perfect to your specific needs