I’d like to pay for a subscription but I keep getting an error saying: “Couldn’t restore purchases. There seems to be an error. Please try again later.”

This error usually shows when your Alux account or your Apple Id/Google Play Account was previously used to purchase content on a different Alux account.

Because content purchased is linked to both Alux account and Apple Id/Google Play Account, content can only be unlocked when both are used at the same time.

If you’re still having trouble, contact us at contact@alux.com.